
Quality
Equality
Diversity
Personal Development Courses
Personal Development courses cover essential topics linked to assertiveness, communication, cultural awareness and influencing skills. Our most popular titles from a growing list includes:-
Cultural Awareness and Cultural Communication

Communication protocols and gestures vary country to country. Nodding the head in Bulgaria means YES! Thumbs up in Brazil is a rude gesture. People in Italy will stand close.
Job Search Skills

This course equips any job seeker with the ability to create a CV, self-market their skills in
the job market, complete application forms, prepare for and participate in job interviews as
well as gaining an awareness about the ever-changing laws covering workplace rights and
responsibilities
Modern Employee Representatives

This course looks at four main workplace structures that underpin most employee
representation schemes. Participants work through modules applicable to their situation
include constitutions, role descriptions, and skills needed for attending meetings, taking
minutes, public speaking, negotiating, influencing, advocacy and colleague support. Technical employment law updates are threaded into the course.
Neuro Diversity

This course provides practical insights into Neuro Diversity and the wide range of different
people who require different types of support. Practical ideas on how to work and effectively support colleagues at work as well as service users are presented against a background of the latest legal, educational, social and clinical reference points and resources.
Public Speaking and Presentations

Many people have to speak in public or make a business presentation at work. With live actively observed practice we look at the 15 things that should be researched prior to speaking and then focus on a planned Entry to Exit structure. We fill the structure with advice/techniques dealing with nerves, memory, audience challenges, use of resources, voice projection, eye contact and observation.
Other courses include:
-
Active Citizenship
-
Advocacy
-
Communication Skills
-
Customer Care
-
Influencing Skills
-
Mentoring
-
Organising Events
-
Stress Awareness
-
Time Management
-
Train the Trainer
Please let us know if we can help with any of the above courses. Simply complete the booking form below.
