
Quality
Equality
Diversity
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Our booking arrangements are simple and very secure.
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We finalise delivery with you two weeks before the training delivery date.
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Cancellation fees of 50% will then be charged if you cancel the course two weeks before the event and 100% a week before. Before imposing any fee, we will work hard to reschedule the course.
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The booking form captures key information including any specific needs you might have regarding access and/or training course content
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We will only record the course with participants full consent on the day in accordance with our Privacy Policy signposted on the website.
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Feedback on the course is taken on the day but you will also have full free access to our more detailed post course evaluation arrangements.
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All training handouts and any additional materials requested will be sent to you within seven working days of the course closure.
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